Experience VR Together

Easy 360º playback for unlimited VR devices.

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VR Sync

Works across all platforms

Industry leading solution for 360 playback.
Reliable and user friendly in any situation.

Use Cases

VR Sync puts you in control and gives your
viewers the best experience possible.

See all use cases

Events

A scalable solution for any event.

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Presentations

Present your 360 content with ease.

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Education

Engage the whole classroom at once.

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On location VR

Efficient and care free operations.

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Features

All the features you need to control
and monitor your 360 video content.

See all features

Multi-platform

Works with most VR headsets and
platforms. Direct and easy installation from
the app stores.

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Upload 360° content

Easily manage and push your content
via the the uploader. Enabling the content
to directly playback from device

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Monitor & Control

Initiate individual or group playback.
Check connectivity, battery status and
create playlists with the remote.

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Pricing

Pay per period and number of headsets.

*All pricing options contain all features

1 WEEK

5
Per
headset

Unlimited after
50 devices

Get Started

1 MONTH

20
Per
headset

Unlimited after
50 devices

Get Started

CUSTOM ENTERPRISE EDITION

Specific requirements?
Please let us know and
we’ll provide a custom quote
based on your needs.

Contact Us

Add-on

Want VR Sync to work without internet access?
Purchase the VR Sync box add-on.

Buy now

Get started: Free trial

Free Trial

Don’t take our word for it.

“ Everything went well
and the smartphones
played the 360 video at
the same time”

Barone Marcello
Velvet Creative, Italia

“We used the VR Sync box
successfully for a 2 week
event in Sydney. No
problems whatsoever.”

Scott Cole
Hire Intelligence, Australia

“Your system works
Fawlessly in every case.
Personally I think it’s a very
easy system to use.”

Libor Janicek
Google, Los Angeles

“I can’t say enough nice
things about the product
and the support we have
received by the team”

Brandon Bekowies
The Ride, USA

FAQ

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Supported platforms

Which platforms are supported?

VR Sync supports the following VR platforms:
- Android Phone (Cardboard)*
- Oculus GO*
- Samsung Gear VR*
- Google Daydream*
- Oculus Rift
- HTC Vive
- Vive Focus
* Available in store

Which VR headset would be recommended?

Oculus Go and Gear VR will give you the better VR experience, but the Google Cardboard or any generic headset can be used.

What are the minimum requirements of my Android smartphone?

A general rule of thumb is that your smartphone needs to have a gyroscope and enough computing power to play a vr video. You can check if your phone has a gyroscope on: https://www.gsmarena.com/. Furthermore, you can check if your phone can play a vr video by going to youtube 360.

What is the maximum device supported?

VR Sync offers an “unlimited number” of simultaneous viewers. The amount of devices you can connect depends on your license.

Does VR Sync support Oculus Go?

Yes, it does.

Does VR Sync support the Gear VR?

Yes, it does.

Content

Does VR Sync support 4K resolution?

Yes, VR Sync supports monoscopic and stereoscopic video up to 4K.

What type of content is supported?

VR Sync supports:
- Monoscopic 360 video
- Stereoscopic 360 video
- Spatial Audio
- 360 Photo

Video specifications:
Codec: H265 or H264
Resolution: 3840x1920
FPS: 30
Max bitrate: 16 mb/s
Audio: Stereo aac audio or .tbe (two big ears)

Photo specifications:
Codec JPG, PNG
Resolution: 3840x1920

How many pieces of content can i upload?

You can upload 12 pieces of content via the content manager.

What are the recommended specification for 360 video?

Video specifications:
Codec: H265 or H264
Resolution: 3840x1920
FPS: 30
Max bitrate: 16 mb/s
Audio: Stereo aac audio or .tbe (two big ears)

What are the recommended specification for 360 photo?

Photo specifications:
Codec JPG, PNG
Resolution: 3840x1920

What are the recommended specification for the background image?

360 image 3840 x 1920 ( png, no jpeg).

What are the recommended specification for the logo?

Logo 512 x 512 1:1 (png, no jpeg.)
We would strongly recommend to use transparency

Is a background image or logo mandatory?

No you can use our standard ‘universe’ background or define a single color.

Do you support subtitles?

Yes, you can upload subtitles files with the .srt extension.

Do you support spatial audio?

Yes, we support Two Big Ear (.tbe) files.
For more information see: https://facebook360.fb.com/spatial-workstation/

Do you support stereoscopic 360 video?

Yes, we support stereoscopic TB and LR, as well as monoscopic files.

It is possible to show 360 photos?

Yes, it is possible to show 360 photos.

It is possible to insert a link and play it in VR, for example a youtube video?

Not yet, we are working on this feature.

Is it possible to play 2D videos?

You can make an edit of the video that contains a 2D video screen which displays your video. VR Sync originally only broadcasts 360 videos to VR headsets.

Can I watch the video on the computer?

Yes, you can watch the 360 video being played by using the remote.

Does a device automatically keep up with the content?

Yes, VR Sync software has a smart seeking functionality. For example: If a device fails and start later it will resume at the same point as the other devices.

What kind of audio is supported?

We support standard stereo as well as spatial audio in the form of Two Big Ears (.tbe)

Software features

Is it possible to loop the videos?

Yes, it is possible to loop videos and let them replay.

Is it possible to make a video playlist?

Yes, it is possible to start multiple videos in a row. So when one video is over, it automatically start the next one.

Is it possible to play different videos on different devices?

Yes, it is possible to play different videos on different devices using our grouping feature.

What type of device do I need to use the remote?

Any device with a internet browser. This can be a mobile, tablet or computer.

Can i monitor which content is being played?

Yes, there is a monitor screen available on the remote page so you can see which content is being played.

Its it possible to play the audio over a speaker?

Yes, it is possible to play the audio over a speaker. Simply connect one of your devices via aux.

Where can i download the VR Sync app?

You can find the links to the application on the VR sync dashboard under downloads. For the platforms Oculus Go and Android you also find it in store (see link).

Note: The VR sync application works only in combination with a license!

Can I use VR Sync to sync Apple phones?

We currently don’t support Apple.

VR Sync box

What is the VR Sync box?

It’s a stand alone local network solution to use VR Sync without an internet connection. It included a Raspberry PI, a router and high-performance access point(s).

Does the VR Synx box need an internet connection?

No, just power. You connect the devices and the remote to the VR Sync box.

What is included in the VR Sync box?

A router and high-performance access point(s). Exact configuration can be found here:

Description Max number of devices connect Price Material
VR Sync box 50 50 €350 Linksys WRT 3200
VR Sync box 100 100 €1.050 Ubiquiti Edge Router Poe + 1x Ruckus R500
VR Sync box 200 200 €1.750 Ubiquiti Edge Router Poe + 2x Ruckus R500
VR Sync box 300 300 €2.450 Ubiquiti Edge Router Poe + 3x Ruckus R500

All prices are excluding vat and shipment.

Purchasing and licenses

Can I order a license for a certain date?

Yes you can. When purchasing a license you can fill in your requested starting date.

How can i pay for my license?

You can pay via bank transfer, PayPal, Credit card, Bancontact, Sofort, Multibanco, Przel, ewy24, EPS, iDeal & Giropay .

What does unlimited license after 50 devices mean?

When you purchase a license for 50 you devices, you can synchronize unlimited amount of devices at the same time.

For example:
When you would like synchronize 80 devices at the same time, you only have to pay for 50 devices. After 50 devices the amount of connections is unlimited.

I want to resell VR Sync, is this possible?

We offer special discounts for resellers and partners please contact info@vr-sync.com for more information.

Is it possible to get a license of the software for one week?

Yes, this is possible. Costs per week are: € 5-. per device. Total costs would depend on the amount of devices you would like to use.

What is VR Sync’s pricing model?

VR Sync works with flexible pricing. Price depends on the amount of devices and time used. See the table below. More information can be found on the pricing page.

Is it possible to add device while you already took the year license for as example 20 devices?

Yes, you can add devices to your license. This includes week or month licenses.

Is it possible to end the licence earlier and get money back?

No, it is not possible to end the license earlier than planned.

Is it possible to lower the decreased headset in a year licence?

No, it is not possible to end a year licence earlier or move to a lower number of headsets.

Is there a lifetime license?

No, there is no lifetime license. The longest licence is a year license. For special inquiries please contact info@vr-sync.com

How does the purchase process work?

As soon as you place an order, you will receive a message with your login details. With the login details you can access the VR Sync dashboard use the VR Sync software directly.

How do I extend my license?

Go to the website and order a new license. After your order, you get an automatic email so you can work with the software directly. If you have any issues, please contact the support team.

Support

Is there an user guide?

Yes, we have made a "get started guide" who you can download here.

Is there a support page?

Yes, there is a support page with information. You can click here to go to the page.

How can i contact your support team?

Please send an email to support@vr-sync.com After the introduction of the Gear VR mobile headset in November of 2015, the landscape of VR changed drastically. Although the developers edition of the Oculus Rift was already available, the consumer version was not yet released to the general public. Google Cardboard was the only viable alternative. Now there’s the Oculus Go, a very similar VR headset which offers a very similar experience. For 360 video’s Oculus Go seems unmatched at the moment. What does this VR headset mean for large VR events and how can an audience watch VR together? Let’s dive into the wireless world of 360 video playback and see who is victorious. What is the Oculus Go? The Oculus Go is the second VR headset released by Facebook. The older sibling Oculus Rift sports true six degrees of freedom whereas the Oculus Go only supports three degrees of freedom. Simply put; it means you can only look around, not walk around in the virtual space with the new “budget” VR headset. For 360 ideo playback this is not an issue, and for 360 video’s Oculus Go is actually a better option compared to the more expensive Rift. For “true” VR experiences the more powerful (PC based) Rift is still superior, if you want to watch 360 video together the cheaper and easy-to-use Go is the logical choice. Oculus Go VS Google Cardboard Two inventive employees at Google came up with the simple but brilliant idea to place a smartphone in a cardboard holder for a rudimentary VR experience. It works, but the experience is certainly not perfect. Besides the technical limitations the fragmentation of Android devices makes the experience somewhat unreliable. In contrast the Oculus Go VR headset is completely self-contained with unified hardware for reliable 360 video playback. Because both systems are based on the Android operating system there is a possibility to use a 360 video player for groups. Oculus Go VS Gear VR In many ways the Samsung Gear VR was a pilot project that has led to the Oculus Go. Facebook basically commissioned smartphone manufacturer Xiaomi to built a phone-without-a-phone into a VR headset. Even the Oculus Home software is the same. The convenience of the all-in-one Go makes it a bit easier to use compared to the smartphone holder of the Gear VR, but both systems are solid choices for synchronized VR. A 360 video player for groups is available for both systems. A combination of a Gear VR and a Samsung Galaxy is more expensive, however a Galaxy can be used as a standalone phone. The Oculus Go is great for simple VR games and 360 video playback, but you can’t use it as a phone. Watch 360 video together The Oculus Go is the next step in synchronized VR for large events, provided you use a dedicated video player for groups. The operating system allows the user to store files locally, so an internet connection is not required. In order to simultaneously watch 360 video an online connection for dozens of viewers simultaneously would not be feasible. 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