Pricing

Get started with VR Sync

Starting at just 5 euro per device for a week.

Pay per device and time period.
Calculate your price below.

No. of devices

Period


*All pricing options contain all features

1 WEEK

5
Per
headset

Unlimited after
50 devices

Get Started

1 MONTH

20
Per
headset

Unlimited after
50 devices

Get Started

CUSTOM ENTERPRISE EDITION

Specific requirements?
Please let us know and
we’ll provide a custom quote
based on your needs.

Contact Us

Feature list

Centralized control
  • 360 Video
  • 360 Photos New!
  • Single device playback
  • Smart Seeking
Monitoring
  • Playback monitoring New!
  • Battery Status
  • Video playlist New!
  • Looping
Additional features
  • Subtitles New!
  • Welcome room branding
  • Send message New!
  • Windows Client
  • Spatial audio
Platforms

The process

VR Sync

Purchase or start
with a trail.

Buy now
Welcome

Receive a welcome
email and log in to the
VR Sync dashboard.

VR Sync Dashboard

Upload your first
360 content to the VR
Sync dashboard.

Ready to go

Download the app
on the devices.
Now you are ready
to start the show.

FAQ

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Supported platforms

Which platforms are supported?

VR Sync supports the following VR platforms:
- Android Phone (Cardboard)*
- Oculus GO*
- Samsung Gear VR*
- Google Daydream*
- Oculus Rift
- HTC Vive
- Vive Focus
* Available in store

Which VR headset would be recommended?

Oculus Go and Gear VR will give you the better VR experience, but the Google Cardboard or any generic headset can be used.

What are the minimum requirements of my Android smartphone?

A general rule of thumb is that your smartphone needs to have a gyroscope and enough computing power to play a vr video. You can check if your phone has a gyroscope on: https://www.gsmarena.com/. Furthermore, you can check if your phone can play a vr video by going to youtube 360.

What is the maximum device supported?

VR Sync offers an “unlimited number” of simultaneous viewers. The amount of devices you can connect depends on your license.

Does VR Sync support Oculus Go?

Yes, it does.

Does VR Sync support the Gear VR?

Yes, it does.

Content

Does VR Sync support 4K resolution?

Yes, VR Sync supports monoscopic and stereoscopic video up to 4K.

What type of content is supported?

VR Sync supports:
- Monoscopic 360 video
- Stereoscopic 360 video
- Spatial Audio
- 360 Photo

Video specifications:
Codec: H265 or H264
Resolution: 3840x1920
FPS: 30
Max bitrate: 16 mb/s
Audio: Stereo aac audio or .tbe (two big ears)

Photo specifications:
Codec JPG, PNG
Resolution: 3840x1920

How many pieces of content can i upload?

You can upload 12 pieces of content via the content manager.

What are the recommended specification for 360 video?

Video specifications:
Codec: H265 or H264
Resolution: 3840x1920
FPS: 30
Max bitrate: 16 mb/s
Audio: Stereo aac audio or .tbe (two big ears)

What are the recommended specification for 360 photo?

Photo specifications:
Codec JPG, PNG
Resolution: 3840x1920

What are the recommended specification for the background image?

360 image 3840 x 1920 ( png, no jpeg).

What are the recommended specification for the logo?

Logo 512 x 512 1:1 (png, no jpeg.)
We would strongly recommend to use transparency

Is a background image or logo mandatory?

No you can use our standard ‘universe’ background or define a single color.

Do you support subtitles?

Yes, you can upload subtitles files with the .srt extension.

Do you support spatial audio?

Yes, we support Two Big Ear (.tbe) files.
For more information see: https://facebook360.fb.com/spatial-workstation/

Do you support stereoscopic 360 video?

Yes, we support stereoscopic TB and LR, as well as monoscopic files.

It is possible to show 360 photos?

Yes, it is possible to show 360 photos.

It is possible to insert a link and play it in VR, for example a youtube video?

Not yet, we are working on this feature.

Is it possible to play 2D videos?

You can make an edit of the video that contains a 2D video screen which displays your video. VR Sync originally only broadcasts 360 videos to VR headsets.

Can I watch the video on the computer?

Yes, you can watch the 360 video being played by using the remote.

Does a device automatically keep up with the content?

Yes, VR Sync software has a smart seeking functionality. For example: If a device fails and start later it will resume at the same point as the other devices.

What kind of audio is supported?

We support standard stereo as well as spatial audio in the form of Two Big Ears (.tbe)

Software features

Is it possible to loop the videos?

Yes, it is possible to loop videos and let them replay.

Is it possible to make a video playlist?

Yes, it is possible to start multiple videos in a row. So when one video is over, it automatically start the next one.

Is it possible to play different videos on different devices?

Yes, it is possible to play different videos on different devices using our grouping feature.

What type of device do I need to use the remote?

Any device with a internet browser. This can be a mobile, tablet or computer.

Can i monitor which content is being played?

Yes, there is a monitor screen available on the remote page so you can see which content is being played.

Its it possible to play the audio over a speaker?

Yes, it is possible to play the audio over a speaker. Simply connect one of your devices via aux.

Where can i download the VR Sync app?

You can find the links to the application on the VR sync dashboard under downloads. For the platforms Oculus Go and Android you also find it in store (see link).

Note: The VR sync application works only in combination with a license!

Can I use VR Sync to sync Apple phones?

We currently don’t support Apple.

VR Sync box

What is the VR Sync box?

It’s a stand alone local network solution to use VR Sync without an internet connection. It included a Raspberry PI, a router and high-performance access point(s).

Does the VR Synx box need an internet connection?

No, just power. You connect the devices and the remote to the VR Sync box.

What is included in the VR Sync box?

A router and high-performance access point(s). Exact configuration can be found here:

Description Max number of devices connect Price Material
VR Sync box 50 50 €350 Linksys WRT 3200
VR Sync box 100 100 €1.050 Ubiquiti Edge Router Poe + 1x Ruckus R500
VR Sync box 200 200 €1.750 Ubiquiti Edge Router Poe + 2x Ruckus R500
VR Sync box 300 300 €2.450 Ubiquiti Edge Router Poe + 3x Ruckus R500

All prices are excluding vat and shipment.

Purchasing and licenses

Can I order a license for a certain date?

Yes you can. When purchasing a license you can fill in your requested starting date.

How can i pay for my license?

You can pay via bank transfer, credit card or PayPal.

What does unlimited license after 50 devices mean?

When you purchase a license for 50 you devices, you can synchronize unlimited amount of devices at the same time.

For example:
When you would like synchronize 80 devices at the same time, you only have to pay for 50 devices. After 50 devices the amount of connections is unlimited.

I want to resell VR Sync, is this possible?

We offer special discounts for resellers and partners please contact info@vr-sync.com for more information.

Is it possible to get a license of the software for one week?

Yes, this is possible. Costs per week are: € 5-. per device. Total costs would depend on the amount of devices you would like to use.

What is VR Sync’s pricing model?

VR Sync works with flexible pricing. Price depends on the amount of devices and time used. See the table below. More information can be found on the pricing page.

Is it possible to add device while you already took the year license for as example 20 devices?

Yes, you can add devices to your license. This includes week or month licenses.

Is it possible to end the licence earlier and get money back?

No, it is not possible to end the license earlier than planned.

Is it possible to lower the decreased headset in a year licence?

No, it is not possible to end a year licence earlier or move to a lower number of headsets.

Is there a lifetime license?

No, there is no lifetime license. The longest licence is a year license. For special inquiries please contact info@vr-sync.com

How does the purchase process work?

As soon as you place an order, you will receive a message with your login details. With the login details you can access the VR Sync dashboard use the VR Sync software directly.

How do I extend my license?

Go to the website and order a new license. After your order, you get an automatic email so you can work with the software directly. If you have any issues, please contact the support team.

Support

Is there an user guide?

Yes, we have made a "get started guide" who you can download here.

Is there a support page?

Yes, there is a support page with information. You can click here to go to the page.

How can i contact your support team?

Pleases send an email to support@vr-sync.com

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